Yesterday we had the latest Twitter fail:
“We are currently investigating a problem causing many users’ timelines to be delayed.”
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I have to say for me personally this was not the disaster that many are making it out to be. Why? Well Twitter came back up a few hours later and no harm was done. Yet the Guardian has decided to jump on the bandwagon that continually criticises Twitter for these problems. As Bobbie Johnson states:
“Whatever the reasons behind this glitch, it highlights the fact that the service is still amazingly unreliable for something with so much money in the bank.”
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Just how unreliable is Twitter?
For me it works most of the time and as it’s not a critical service I regard it as being reliable enough to use on a daily basis.
So, does twitter need 100% up time to be a successfull business?
Absolutely not. Twitter is a service that allows micro communication to take place. It is not an alternative to email, blogs or any media outlet but rather a tool that allows people or organisations to communicate quickly with their followers.
I also think that Twitter should be given more time before being written off, let’s not forget that it is still a startup exeriencing huge growth.
The question I am is asking is when will Twitter start to make money?
When this happens (and only then) we can be critical of any unplanned down time.
