Have you ever faced a situation that left you feeling overwhelmed and wondering if you’d ever see light at the end of the tunnel?
That’s precisely where I found myself when water damage nearly ruined my home in Belfast.
It was more than just an inconvenience; it was a nerve-wracking ordeal that threatened to turn my life upside down.
“I was completely overwhelmed when I realised the extent of the damage,” recalls Chris from Belfast. “I didn’t know where to begin or how to deal with the insurance company.”
But then I heard about “Loss Assessors” and how they could help. So I called PCLA, who not only understood the complexities of water damage claims but also worked tirelessly to get my claim settled ASAP.
Whether you’re facing a similar situation or simply curious about the claims process, here’s how PCLA transformed my experience and helped me reclaim my home and peace of mind.
The Problem:
- Chris noticed a leak in his home, coming from copper pipes beneath the bathroom floor.
- The water damage affected not only the bathroom but also surrounding rooms, causing significant distress.
- Chris was worried about making a complex insurance claim on his own.
Concerns included:
- How to receive a fair settlement.
- Negotiating with the insurance company and ensuring all damage was accounted for.
- Stress and uncertainty about the right steps to take.
From Overwhelmed to Empowered: How PCLA Maximised Chris’ Water Damage Claim in Belfast
How PCLA Helped: Timeline of the Case:
- Day 1: Chris discovered the damage and contacted PCLA for help.
- Day 2: PCLA conducted a free no-obligation survey to assess the damage.
- Week 1: PCLA assembled the claims team working on Chris’ behalf, gathering all the details of the claim.
- Week 2: Negotiations with the insurance company began, with PCLA acting as Chris’ representative.
- Week 5: A claim settlement of £15,000 was reached.
PCLA’s Actions:
- Expert Loss Assessor Support: PCLA provided a thorough evaluation of the property damage and ensured all losses were documented.
- Claims Management Service: PCLA managed the entire claims process, allowing Chris to avoid the stress of dealing with the insurer directly.
- Negotiation Expertise: PCLA negotiated with the insurance company on Chris’ behalf to secure the best possible settlement and ensure Chris received everything he was entitled to.
Outcome with Specific Figures:
- Initial Offer from Insurer: £9,000
- Settlement Secured by PCLA: £15,000
- Increase of 67%, allowing Chris to cover all repair costs and restore his home without financial strain.
Why Choose Chris Chose PCLA?
Maximise My Claim Value:
- Clients often receive significantly higher settlements compared to handling claims alone.
Expert Guidance:
- Qualified loss assessors and building surveyors with extensive knowledge of insurance policies.
Stress Reduction:
- PCLA helps take the stress out of your insurance claim, so I could focus on my daily life while they handled the complexities.
Authorised and Regulated:
- PCLA is authorised and regulated by the Financial Conduct Authority, providing clients with peace of mind and confidence in their services.
Handling Claims: PCLA vs. Going It Alone
| Feature | Handling Alone | Insurance Company’s Adjuster | PCLA |
|---|---|---|---|
| Expert Guidance | X | Limited | Experienced Professionals |
| Representation | X | Insurer’s Interest | Policyholder Focused |
| Maximises Settlement | X | Up to 67% More | |
| Reduces Stress | X | Comprehensive Support | |
| Assessment Within 24 Hours | X | Maybe | Guaranteed |
What is a Loss Assessor and How Can They Help with Your Insurance Claim?
A loss assessor is a professional who works on behalf of the policyholder to manage and maximise their property insurance claim.
- They navigate the complex claims process.
- Negotiate with the insurance company to secure the best possible settlement.
- Provide peace of mind by handling all aspects of the claim.
The Benefits of Appointing PCLA for Property Damage Claims
- Maximise Settlement Amounts
- Reduce Stress and Save Time
- Access to Expert Knowledge and Resources
- Personalised Service from Start to Finish
Understanding the Role of a Loss Assessor vs. Loss Adjuster
Loss Adjuster:
- Employed by the insurance company.
- Aims to minimize the payout.
Loss Assessor (PCLA):
- Works on your behalf.
- Aims to ensure you receive the maximum settlement.
FAQs
How quickly did PCLA start working on my claim?
PCLA began assessments within 24 hours of being contacted.
Do I have to pay upfront for PCLA’s services?
PCLA operate on a no win, no fee basis—meaning I had nothing to lose! They charge 10% of the settlement figure plus VAT. But in the context of my claim, it meant that I wasn’t out of pocket and they did all the work for me.
Can PCLA also help with Leak Detection?
Yes, PCLA can arrange for a Leak Detector Service to call out to your home to find and repair a leak. They actually will look after everything, from the Leak detection, to conducting a damage survey, compiling all of the paperwork and negotiating the claim offer. It’s actually a load of your mind being able to delegate to the professionals.
Don’t Let Insurance Hassles Weigh You Down: Get the Settlement You Deserve with PCLA
Experiencing significant property damage is overwhelming. Navigating the insurance claim process alone can lead to stress and a lower settlement.
Without expert assistance, you risk missing out on the maximum settlement you deserve, prolonging your property’s restoration and adding financial strain.
PCLA’s expert loss assessors are on your side. They’ll manage your claim, negotiate with the insurance company, and work tirelessly to get you the best possible settlement.
If you’re facing a similar situation to Chris, let PCLA help you regain peace of mind.
Call Today To Arrange Your Free Claim Assessment: Call 028 9581 5318
